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hospital

Hospital & doctor appointment assistance

Non-medical accompaniment to appointments, including navigation, registration, queues and paperwork.

What to expect

  1. 1Your Companion reaches your parent at the agreed time and place.
  2. 2They accompany and assist through the visit with patience and respect.
  3. 3They check in and check out, so you always know where things stand.
  4. 4A short visit report is shared with the family afterwards.

Clear boundaries

  • Companions do not diagnose, prescribe or provide medical treatment.
  • In an emergency, your Companion follows vioris's escalation protocol and contacts emergency services and your emergency contact.
  • Companions never ask for PINs, OTPs, passwords or bank details.